#1 Leadership with respect - trust - appreciation
Christian Eckert, Director of The OMNIA Zermatt Hotel, in conversation with Swiss Air Lines Captain, Human Factors expert and Pilot Impuls founder Philippe Ammann.
"If the boss is approachable and the employees sense this, then you've won."
The interview provides warm insights into a human management and learning culture.
You can also find the video for the podcast on the Pilot Impuls YouTube channel.
https://www.youtube.com/@pilotimpuls
www.pilotimpuls.ch
