Pilot Impuls Team
For seminars, coaching or sparring partners, consulting for organizational development and inspiring keynote speeches.
As a highly experienced team of experts with a common background: decades of experience as airline captains, crew resource management trainers, human factors and medical experts as well as instructors in various fields. Complemented by the media expert known from SRF, who optimally supports their challenges in the areas of public appearance and communication.
We live our passion - and put it to profitable use for your company!
You will receive our highly experienced expertise for the professional implementation of your request. Do ensure that you benefit optimally, ourur exclusive team is put together to best suit your needs.
partners complement our team to provide optimum support for large orders.
By the way: we use the unique Interpersonal Skills LAB software from Ninecubes for team simulations and assessments.
Philippe Ammann
Founder of Pilot Impuls
Airline Captain
(Beyond) Leadership Trainer
Certified Human Factors Trainer
Expert in psychological safety
Member of Safety Speakers
Philippe Ammann is a Swiss Air Lines Captain and instructor with more than 30 years of experience in leadership, human factors and team performance. As a committed expert for psychological safety in practical leadership culture, he has built up the company Pilot Impuls and is a guest speaker / training partner of the ZHAW and Rochester-Bern Executive Programs. His knowledge can be transferred in a practical way and he is highly valued as a sparring partner at eye level for coaching and consulting.
As a keynote speaker with a focus on the "positive learning error culture", he inspires his audience with pointed stories and a wealth of experience, presented in an exciting and motivating way, interacting with his listeners interactively and spontaneously.
He leads and designs multi-day leadership seminars for prospective flight captains. For many years, he has been developing courses and training in the field of "Human Factors Training" with a focus on "Team Performance", "Human Error and Reliability", "Decision Making", "Workload Management", "Stress Management", "Communication", "Leadership and Team Behavior" and "Resilience Development".
As an open and outgoing doer, he is enthusiastic about challenges. Shis strengths lie in structured thinking and decision-making. He quickly grasps interrelationships and can identify suitable solutions. In doing so, he draws on his 30 years of professional experience and the latest scientific findings for the skills he has acquired.
Stephen Eggenschwiler is a captain on the Boeing 777 and former Flight Safety Officer at SWISS International Air Lines with more than 33 years of experience. By handling and analyzing incidents in flight operations, he has learned to look and listen carefully.
He can transfer his experience as a captain and his knowledge from various courses on aviation safety and human factors directly to your company - the human factor and the team always play a key role. After all, the corporate culture plays a role in determining whether error chains can be absorbed or whether consequences develop with consequences for the company.
The conclusions drawn from the errors identified enable him, together with the organization's managers and employees, to identify systemic weaknesses. This strengthens the system and increases resilience.
His calm way of listening, understanding your problem analytically and finding solutions together with you is his strength. He is passionate about life and full of positive energy.
Stephen Eggenschwiler
Airline Captain
Certified Human Factors Trainer
Flight Safety Expert
Expert for error culture
Martin Fischer
Coach and mediator
CAS Certified Global Negotiator
Certified Human Factors Trainer
Martin Fischer is an expert in negotiation and conflict management, a crisis manager and coach, and was a Swissair pilot and military pilot for 17 years. As president of various organizations, he knows the challenges of team leadership inside out, as well as from his experience as a CRM trainer in aviation.
In order to train real stress scenarios, he takes managers and interested parties into the Boeing 777 Full Flight Simulator at Lufthansa Training in Kloten. From teams of surgeons to CEOs, the real-life experience and subsequent transfer to the daily working environment has inspired many customers and given them new impetus for their management work.
He has been successfully applying his skills in business mediation for around 20 years, where he has successfully supported large negotiating teams in constructive contract negotiations. As an examination expert, he supports young mediators and is also the founder of Meldestelle.help
His inner fire burns and his laugh lines are contagious!
You may already know Sibylle Eberle from SRF Sport. She has been working in the electronic media since 2004, presenting on both radio and television, conducting interviews and leading discussions at forums.
She was at home in daily news journalism for over 13 years. As a professional, she knows the approach and possibilities of media professionals.
She actively manages social media and knows the pitfalls that you want to avoid in your company. PR disasters on the Internet such as a "social media shitstorm" can completely overwhelm a company within hours and lead to major damage to its image.
Master more than just crisis communication! In this customized training course, you will train your presentation, (social) media and interview skills. Sibylle Eberle supports you and your team professionally and comprehensively - with a keynote speech, coaching or workshop. Added value guaranteed!
Sibylle Eberle
SRF Radio & TV sports presenter
Expert for media relations
Communication training
Ben Bosshardt
Airline Captain
Safety Leadership Expert
Video Producer
Keynote Speaker
Ben Bosshardt, a very experienced Boeing 747 captain of an Asian airline, accompanies Pilot Impuls with his extensive knowledge and skills in the field of human factors.
He began his career as a pilot with Swissair and enjoys passing on his enthusiasm as a pilot in the flight simulator.
He is an expert in safety leadership, is completing a postgraduate degree at Griffith University in Brisbane and is highly committed, and not just to his airline.
He supports Pilot Impuls with innovative concepts in Safety 1 & 2 so that organizations and teams do not wait to learn until the mistakes have already happened. A real added value for companies when making mistakes is not an option because human lives are at stake or the damage would be too great.
He has produced features for the BBC and has a gift for speaking engagingly about his knowledge and experience in crew resource management, leadership and safety culture.
Christian Wilhelm studied aviation at zhaw Zurich and is a certified is a certified human factors specialist. He completed a Master's degree at Cranfield University to further deepen his knowledge in the field of human factors.
In his role as a human factors consultant, he works for the Keilcenter in Edinburgh.tive. Assessing safety-critical tasks and making recommendations as an expert in Safety 1 & 2 is his core business as a specialist with broad industry experience, including in the decommissioning of nuclear facilities. His focus is on promoting a positive learning culture that can be put into practice.
When Christian Wilhelm talks about complex systems and cognitive diversity, it becomes easy to understand how psychological security leads to a resilient and successful organization.
Through the combination of his practical professional experience in operations, his academic training and his experience in planning and monitoring, he knows the different ways of thinking and negotiates skillfully between the various stakeholders.
A motivated thinker who often thinks outside the box.
Christian Wilhelm
Certified Human Factors Specialist
Safety Culture Expert
Expert Complex Systems
Keynote Speaker
Rolf Hedinger
DAS Education Management
Expert in emergency care NDS HF
Lecturer for emergency and TRM training
ACLS Instructor
FCCM Swiss Int. Air Lines
Rolf Hedinger has had his finger on the pulse of life as an expert in emergency care for around twenty years and works as an education officer in the healthcare sector. The joy of learning is what drives him to continuously develop exciting topics relating to aviation and medicine.
Rolf became acquainted with the enthusiasm for "human factors" - in connection with sustainable cooperation - at Swiss International Air Lines, where he also works as a freelance cabin crew member. He was immediately convinced of the importance of "Crew Resource Management" (CRM) and sustainable error culture in "High Reliability Organizations" (HRO).
Rolf lives his enthusiasm for respectful and appreciative interprofessional collaboration in workshops and seminars. His strengths lie in combining the two "cultures" of aviation and medicine.
Through practical "in situ emergency training", Rolf brings his high level of expertise in emergency medicine, together with mindfulness in cooperation to optimize teamwork, to bear. Always with the goal of achieving a better quality of care and patient safety in mind.
A proven expert who knows and understands the needs of doctors, nurses and emergency teams from practical experience.
Goetz Giessler is Director of Plastic Reconstructive, Aesthetic and Hand Surgery in Kassel, Germany and Plastic Aesthetic Surgeon in a practice in Zug, CH with over 20 years of professional experience. He is a certified alpine and high-altitude physician and was a mountain rescue physician.
In humanitarian missions abroad in Nigeria, Niger and Ethiopia, he was able to perform reconstructive surgery in very demanding settings as a participant and leader of interdisciplinary and interprofessional teams. He was particularly fascinated by the special challenges of team dynamics, communication and error culture in emotionally and physically demanding environments.
As an open and structured team player, he is also enthusiastic about the challenges of making treatment strategies and decisions in constantly changing teams in the operating theater and shock room "at home". His strengths lie in his open, clear communication and solution-oriented way of thinking. His professional training structure and his complication management inside and outside the operating theater are largely adapted to the principles of aviation. With over 180 specialist lectures and full authorization for further training, Goetz Giessler is an experienced speaker and trainer both nationally and internationally.
As a private pilot, he is particularly fascinated by the challenges of stress, communication, decision making and human error in the recreational and semi-professional flying environment.
Prof. Dr. med. Goetz A. Giessler
Specialist in plastic and aesthetic surgery, hand surgeon
Private pilot
University lecturer Ruprechts-Karls-University Heidelberg
Cate Bichara
MA in Social and Educational Sciences
CAS in transformational management and leadership
Expert in change management and just culture
Expert in psychological safety, inclusion and diversity
Keynote speaker (EASA, IOC, CANSO, Airspace World, PWC, ...)
Ambassador for Diversity in Transport (EU Commission DG Move)
Cate Bichara is Head of Inclusion and Diversity and Change Transformation Manager at Skyguide, driving the change society needs to ensure social sustainability in the industry.
For eight years she was Social Dialogue Manager at FABEC, where she implemented a social dialog concept that is still considered the best in European aviation today. She has been working on inclusion and diversity for more than 7 years and has been in charge at Skyguide since 2021. with great expertise and commitment the implementation of the concept of psychological safety. In her eyes, this concept is a prerequisite for a sustainable future and team culture in organizations.
Cate has been a keynote speaker at a number of events on the topics of psychological safety, inclusion and diversity, and change management. One of her highlights was a presentation at the United Nations Geneva Peace Week, where she presented the concept of social dialog, which she implemented at FABEC, as one of the building blocks for world peace. As an expert on Just Culture, she co-chaired the drafting of the High Level Declaration on Just Culture for the European Commission's DG MOVE. Recently, she was appointed Ambassador of the Diversity in Transport initiative in the same Directorate.
Pragmatic and solution-oriented, Cate is able to bring about the necessary change. She is quadrilingual, easy to talk to and able to build bridges to success.
After completing his civilian service at Altona Children's Hospital, Johannes Bresser began a dual course of study in aviation systems engineering and management at Bremen University of Applied Sciences. This course was combined with training as a pilot at Lufthansa's commercial flying school. It was here that his interest in the organizational and safety culture in aviation and medicine was awakened. In addition to flying, he has lectured on these topics for many years and led seminars at medical training events.
Stagnation leads to stagnation and so he took advantage of the coronavirus pandemic to complete a part-time Master's degree at the University of Salzburg. The Master's in Training and Development closely interlinked theory and practice in the fields of psychology, organizational culture, leadership and coaching. The final step was the development of a concept for the introduction of a Just Culture in hospitals. The concept was selected as one of four outstanding papers in the session "Next Generation - Managers of the Future" at the renowned Healthcare Management Congress in 2022 and was later published in the specialist journal "Health & Care Management". As an expert in the transformation of organizational culture towards a Just Culture, he is currently working on a specialist book that will be published in spring 2024.
Johannes Bresser is convinced that a Just and Learning Culture is highly relevant, especially for the well-being of employees and effective teamwork, but also for safe patient care and the sustainable success of medical organizations. Due to the shortage of specialists, his motto is: "The new X-ray machine will have to wait, invest in the evolution of your organizational culture. With new leadership approaches and the courage to change, we can take off together.
Johannes Bresser
Master in Training & Development
Dipl.-Ing. (FH) Aviation Systems Engineering & Management
Airline Senior First Officer
Expert for Organizational Culture & Just Culture
Certified Coach
Pilot Impuls Network & Partner
www.clearedtoland.ch
